FAQs
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Initial assessment (90 minutes) - $400 inc GST
Therapy session (55 minutes) - $250 inc GST
Liaison and letter writing (per 60 minutes) - $145 inc GST
Payment can be made via bank transfer or credit card. Invoices will be sent after each appointment. Please pay within 3 days of your appointment.
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We understand coming to your first appointment can be a nerve-wracking experience so we do everything we can to try make it as comfortable as possible. When you arrive for your Initial Appointment, you can expect to be warmly greeted into the space. After settling in, your psychologist will begin exploring your presenting problem, relevant background information and an understanding of what brings you along at this time.
At the end of your appointment, you and your psychologist will discuss your treatment plan, your goals and the treatment approaches that may be used, alongside other health professionals that may need to be involved.
You are most welcome to bring along a support person to the assessment.
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Clinic located: 849A New North Road, Mount Albert, Auckland
Located above Wild Wheat and Good Thing, our space is privately tucked upstairs with secure access to clients.
Please note, our waiting area is very limited. We ask that you arrive just before the time of your appointment. If you arrive early or plan to wait, please enjoy a browse or bite downstairs.
Please also note, Anne-Sophie Selwyn works exclusively from Takapuna, while all other clinicians are based at the Mount Albert clinic
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For those driving, plenty of free street parking among surrounding streets (e.g. Asquith, Fowler Avenue). There are also 30-minute parks nearby for briefer stays.
For those catching the train, Mount Albert and Baldwin Train Station are a convenient 10-12 minute walk away
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Due to the constraints of private practice, we are unable to see clients that are high medical risk (including being at a very low body weight), or high psychiatric risk (acute suicidal ideation).
In this instance, please contact your GP or the hospital emergency department for support.
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Late cancellation & missed appointment fees give recognition to the time clinicians have put aside for the appointment, and time spent in preparation. Additionally, they recognise clients on a wait list who are not able to access the appointment time on short-notice.
Less than 48 hours notice - 50% of the cost of consultation
Less than 24 hours notice and missed appointments - Full cost of consultation
Cancellation timeframes exclude weekend days. Cancellation fees may be waived once on a case-by-case basis, determined by the treating clinician.
We are unfortunately unable to re-book clients who have 3 outstanding invoices.
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We emphasise the importance of self-care between and around sessions, particularly, creating some space/time after session before returning back to daily routines.
We appreciate this may not always. be possible, but we would encourage our clients to make use of the local businesses around us.
Below us, find yourself a drink or nourishment at Wild Wheat, or enjoy a browse at Good Thing (local design/gift/homeware store).
Having a mindful moment after session can be a particularly helpful way to process and work through any thoughts/emotions that arose during or after the session. Ferndale park (across the road) is also lovely spot
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We are covered by Southern Cross Ultra Care plan, and Natasha Amarasekara is an approved Southern Cross for those who have psychology cover as part of their policy. Please get in touch if you would like us to check whether this applies to you.
All clinicians provide EAP support through Clearhead.
We are able to support our clients in making an application to Work and Income for a Disability Allowance to supplement the cost of sessions.
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Absolutely. We have the ability to see anyone in New Zealand. For those out of Auckland or residing in Auckland with a preference for Telehealth, please let us know. If deemed suitable, therapy can be arranged via Telehealth Video Call
If you have a question that is not listed in our FAQs, please feel free to get in touch with us. We are happy to help with any queries.

